Atlanta >Repair Shops > Trio Shoe SVC
3145 Peachtree Rd Ne Ste 117, Atlanta, GA | Directions 3030533.840345 -84.377489
Mon-Fri 9:30 to 6:00
Sat 10:00 to 4:00
Neighborhoods: Buckhead Triangle (Buckhead Forest), Northside, Buckhead Triangle, Northside
should not even get one star, warning – WOW! Trio tried to charge me $100 for the red rubber sole on the bottom of my Christian Louboutin shoes. Really? Just because they are very expensive shoes does not mean you can over charge me to put the red rubber soles on the botttom. I was WARNED by the people at Saks Fifth Ave. not to let Trio touch my shoes.
They told me the Bernies Shoes at Buckhead Crossing shopping center next to Home Goods on Piedmont road, charges only $40 and does a better job. Next time I will listen to the sales people at Saks.
I am so EXCITED!!!! – We all have our favorite pair of boots. I had worn mine till the souls were falling off. I thought they were unrepairable. My friend suggested Trios. I went in there with no hope of my boots being repaired. To my surprise they said no problem they could make them good as new. I was so excited and with in a week they were back and ready to wear. They were just wonderful people to deal with.. Thank you
Excellent work – I've been a Trio customer for 5 or more years. I recently moved to Miami Beach, I love Trio so much that I ship shoes to Atlanta for repairs. Trio is expensive but you pay for what you get. I consider my shoes an investment and worth the expense to preserve them.
Best Shoe Repair in Atlanta – I had two pairs of Italian leather shoes repaired here, and the results were AMAZING! They are new again. These were my favorite shoes. So needless to say the heels were worn down and the leather damaged. But now they look as good as when they were first purchased. I found the employees to be very knowledgeable, customer service oriented, and the prices to be very reasonable (especially considering the quality of work) . I could not be more pleased! I will never hesitate to take any pair to them in the future.
Never again – I have used Trio shoe service for over 6 years--bringing shoes in at least 4 times per year and spending $150 and up each time on shoe repairs--but Ryan obviously does not care about customer service--recently my husband dropped off 3 pairs of shoes for repair--when a pair of boots came back yesterday, the pull on the zipper was broken--my husband drove all the way back and Ryan claimed he had discussed the broken zipper at the time of the drop off (not true according to my husband)--if that had happened I would have asked that it be fixed at the time the boots we re-heeled--he now wants to charge $65 and keep the boots for an additional 2 weeks--still claiming he had discussed this previously. We won't go back--Ryan obviously never hear that the customer is always right and obivously doesn't care if he loses my $600+ of business per year. I'm sure I can go elsewhere and pay a lot less to have my shoes fixed and get better customer service!
Too Pricey – I went to Trios today to have a pair of boots that I paid $100 for to have them taken in to fit my leg and the guy quoted me a prices of $450 was he really serious?????
Great Service and Repair – When you have good shoes, you need the right repair service! Trios is a little pricey at times but as long as the work is justified you shouldn't complain
Never hesitate. – I ready the review about being expensive and overcharging.
I walked into Trio today for the 1st time with 3 brand new pairs of shoes (Bruno,Prada,and Armani)
All needed custom fitting. I was out the door in 15 minutes with a perfect fit, trees for each pair, and it cost me a total of $30.
Good but expensive – Normally do an excellent job but are very expensive - 2 to 3 times what others charge. I only use for the toughest work.
Overrated! – They do a good job, but so do other neighboring shoe repair shops in Buckhead for a fraction of the cost! They take you for every penny they think you're worth. You come in with a pair of Choos or Loubus for a minor repair and they try to sell you on a handful of other things you don't really need just to hike up the bill. For instance, I took my boots in to get some minor sole repair and one of the guys at the counter was like, "You should get a sealer on these boots to keep them from fading, etc etc." He wanted to charge me an extra $100 to do this. I got a second opinion and as it turns out a sealer isn't going to significantly extend the life, especially when my boots were clearly a couple years old already. It's the natural life of the material, duh! Moreover, when I went back to him and explained this to him the guy was almost mad and he was like, "well if you don't want to do it then don't do it". That was not the point, he took no acountability whatsoever for misleading me. They're overrated, go somewhere else. Most other shoe repair stores all guarantee their work so don't let these people sell you on "we guarantee our work"- they're not doing you any favors bc that's the standard. I'm not cheap I want my Choo's taken care of, but I'm not an idiot either, I will never go back!
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