10/28/09

Excellent Selection, Awful Service

by Scantron

Oxford Comics is an excellent place to find virtually anything related to comics or other collectibles. They get in a massive selection of mainstream Marvel and DC comics, as well as independent stuff and manga. They also have a large assortment of peripheral merchandise, including action figures, clothing, posters and other items. They are a great source for hard-to-find or obscure comic-related items and prices are generally reasonable for collectibles.

However, the customer service is atrocious. A couple of the younger clerks are decent, but most of the staff are disinterested and unhelpful. One older female staff member is particularly rude and treats customers with exceptional contempt. The staff also do not appear to be knowledgeable about their merchandise and release dates for said merchandise. The store offers a "hold"/"subscription" service but does not provide any discount for hold customers, does not provide bags for hold customers and does not allow hold customers to reserve some promotional items.

Unless you're looking for an item you absolutely can't find elsewhere, don't bother with the poor customer service at Oxford Comics. New release comics and other items can be obtained at a number of other stores that actually appreciate their customers.

• Pros: Great selection and variety of comics, manga, toys, etc
• Cons: Terrible service

06/17/09

Best Comic Shop In Town, Except For The Service

by Bonjiro

Oxford is the best comic shop in Atlanta in terms of what it stocks. It has a fantastic selection of graphic novels, comics and back issues of comics, action figures, DVDs, games, and so on. There is not another store in the Atlanta area (that I know of) that even comes close to matching it.

The problem, however, is that the people who work there look upon customers with contempt. They act completely put out if you have the audacity to ask them anything, or even if you disturb them to check out. It's as if you are a vile worm that they must tolerate, but they let you know that you are barely tolerable with the way they look at you and speak to you. I would love to never go back there again if there was any competition at all, but there are just some things you can't get anywhere else.

• Pros: great selection of comics, games, manga, action figures
• Cons: The people working there HATE you

05/20/09

One of the best

by MarcoB

Kind of like the Godfather of Atlanta comics. I still Oxford itself, getting books at the same place as my comics was cool. Huge graphic novel section. I just don't make the drive into the area that much anymore, or I'd still be there every other week.

• Pros: Selection of comics is huge, lots of "out there" comics
• Cons: Parking, I don't live in town