10/06/08

I could drink the lobster bisque through a straw!

by ez2pleeze

Fine dining at its best... A step more casual than Chops above it, but with no cut corners on the menu.

Most delicious lobster bisque that I actually ordered an additional bowl, and upon sampling mine, 2 other diners at my table ordered a bowl as well. I had the salmon as my entree and was blown away by the freshness and seasoning of the fish. My meal was accompanied witht the special martini of the evening and I could not have been more pleased.

The staff, although experienced, was not much of a modern upbeat group and some of the beverages went empty to long, considering the caliber and accolade of the restaurant.

I would most definely dine again and would consider such a venue for lunch dining as well.

• Pros: Menu variety, great modern bar, delicious flavors!
• Cons: Tired/old staff, slightly dark.

04/08/08

Low Class Service, High Price Meal

by quietwisdom20

After having dinner at the Lobster Bar with my significant other Friday night, we can honestly say that we not be returning. Upon arriving we were immediately seated and to our dismay our table was extremely unbalanced to the point our water would spill out of the glass if the table was bumped. I actually had to ask our waiter to put something under the table to prevent it from shaking. Dealling with a shaky table would have been OK within itself however the unfortunate experience did not stop there. When his 4lb Lobster was brought out over cooked and unseasoned the evening continued to get worse. He wasn't even able to finish it because it was so poorly cooked. We continued to try and enjoy the evening as much as possible and I decided not to complain at that point because we really just wanted to leave. The next morning he went out to start his truck and the battery was dead. Why? Because the valet turned on his lights instead of keeping them on automatic lights. His lights had been on all night because of a valet mistake. On Sunday I decided to call and express my concerns to the manager. Not because we wanted to be compensated because we already decided we would not be visiting there again, but in hopes another customer didn't experience what we did. The manager who I expressed my concerns to had an excuse for everything. The table was shakey because it was half on carpet and half on tile. The lobster was rubbery because it was a 4lb lobster. The valets always turn the lights on fully. As a customer of such a high profile restaurant I expect my concerns to be heard out with out excuses being made. If 4lb lobsters are rubbery then why serve them on your menu? If having tables split on carpet and tile causes instabilty find something to fix the issue prior to the customer sitting down? An experienced valet would know the difference between automatic lights and manual lights if he looked at the dial when he touched it? Low Class Service.

• Pros: Ambience
• Cons: Food, Customer Service

08/31/07

My Lobster

by blgfan

Can't go wrong here. My husband can order steak and I can have crab cakes and lobster. Ask the bar tender to recommend wine for your meal. Our's went perfectly. The crab cakes were full of huge chunks of crab instead of being ground fine with a lot of filler. Also, the dips/sauces were incredible!

• Pros: Lobster