Richards Variety Store

07/08/09

Owner mistreats customers

by Nodontgo at Citysearch

I like the merchandise so I used to shop there every now and then. I won't tolerate it any more. On many occasions, I have been followed around the store as if I was going to shoplift. It's so obvious and irritating to say the least. The owner actually scolded me on one visit for the way I was carrying my merchandise. He's very rude and suspicious and I won't give him another cent.

05/18/09

Dont plan on shopping with your purse...

by evolovemiami at Citysearch

" You Wont be able to Shop with Your Purse "

I am in Atlanta, Georgia with my fiance who is working on a film called The Blind Side with Sandra Bullock. We are proud owners of an Art Gallery called STASH GALLERY in Miami, Fl. When your out of town working - people on the set refer you to go to certain restaurants, clubs, stores etc. Richards Variety Store was one of the stores we were excited to go to... Upon arriving, They have a woman at the door who takes your bags. ( shopping bags and puts them behind the counter which is customary in most stores) But I wasn't asked for my shopping bags, I was asked for my purse... I became very upset when I saw a woman with the same size purse as I had walking through the store. Let me add here that this woman was white - I am mixed

Puerto Rican, German, & black foot native american indian. When asked why the lady was allowed to shop with her purse and I was not, the owner added that she slipped by... I am almost positive the woman who held the purse slipped by because she was WHITE. I was highly upset and highly disturbed by this incident.

This place treats its customers like people who steal if you are other than white. It makes your whole expierence there very unpleasant. To make matters worse the owner apologizes to my fiance ( who's french & white ) instead of apologizing to me... the colored girl. On top of that, he employs black people to check in bags and mop floors and has a couple of white girls manning the registers. What bothered me most was the stereo - typing that was going on... I was made to feel like I look like a person who steals. It really messed with my self esteem. Especially when you have shopped all over town and no one has done this to you. I am staying in BUCKHEAD which is a pretty expensive place to live. Instead of spending a couple of hundred dollars - I spent $80.00. ( i go to these kind of stores because I am an artist who uses a lot of nic-nac's in my pieces of art. ) After everything was said and done - I will never go to this store again

and My fiance and I will be telling every one on set not to go there unless they are white. ( oh let me add - on top of taking my purse I was followed around the store ) To me, this was crazy... I have never stolen anything in my life - I believe in Karma and being a business owner I know how I feel when something gets stolen from me. So you can only imagine how I felt when I was being profiled and targeted. Let me also add that I travel all across america and the world and I do a lot of shopping. This was the first time I was asked for my purse. I hope if anything this review gets back to the owner, maybe it will teach him a BIG lesson. He just lost a lot of good customers, our whole film crew.... I would recommend going to Urban Outfitters or Junkmans Daughter or An Old American Store if your in Atlanta... you will have a much better time nor will you be followed like a criminal.

Love & Luck, Evo Love - evoloveunlimited or myspace/Stashgallery miami

• Pros: cool knick knacks
• Cons: race

05/12/09

The customer is not always right

by NoMoreRichardsGuy at Citysearch

I thought Richards might be a nice place to go and look at eclectic things and enjoy a trip down memory lane, maybe drop a few bucks here and there on some fun stuff. Then, I went to checkout. The price on the item was $2 lower than what rang up in the computer. The owner explained this was a mistake and refused to sell the item at the price shown on the sticker. I was with a friend who left their intended purchase on the counter after the treatment I received. I will not return, I was treated extremely poorly. In the case of Richards Variety Store, the customer is not always right.

• Cons: The customer is not always right