Axam Gailya L Dds

07/29/08

Enjoyable experience...for a dentists office

by SmileyJ at Citysearch

I have been to Dr. Axam's office on several occassions (unfortantely need a lot of fillings) and have even taken my four year old there. I have always had very pleasant experiences with the people at the front desk as well as the dental assistants. I have always been treated as the only patient they have. Dr. Axam is a very good dentist and a genius with anesthetics...no pain and no saggy face afterwards. She is very patient and takes time to answer all of my questions and give me the real deal on what needs to be done. I am not fond of their location or the overall appearance of the offices. But as for the staff, the dentist, and the experience...i won't be going to another dentist.

• Pros: Pleasant staff, great service, wonderful dentist
• Cons: location and appearance of offices

07/02/08

Very disappointed in service!!!!!!!!!! I would NOT recommend

by Atlga999 at Citysearch

First let me say this is my first time filling out a review like this online. I am just very disgusted with the service i have recieved at this office and want to voice my opinion.

I was refered to this dentist by a relative so i expected great service. After getting there on time i had to sit around for almost 25 minutes before i went into a room. The whole time i was there i felt rushed and could not get my questions answered thoroughly, i felt as if i was bothering them with questions. My second visit went fine but after the visit the amount they initially quoted me went up drastically and i began to have MAJOR problems with the office manager (MiMi) regarding the charges. This so called office manager started getting an attitude with me asking questions about my bill. After doing some searches online i have found other people that have had billing problems with this office. Other people claim to have been told one price initially and then charged another price later.

The service is horrible.

The location is bad.

there are much better dentist in atlanta, i would not recommend this dentist to ANYONE.

• Pros: Nothing
• Cons: Poor customer service, questionable billing practices...

11/28/07

Dr Axam's Office

by deborahogoh at Citysearch

I'm one of Dr Axam's patients and there are several things I like about Dr Axam:

When I go to her office I know exactly how much my charges are gonna be. There are no hidden charges like some doctors.

No long wait and

Dr Axam is a very down to earth and professional person

I really appreciate the personalized care all her staff gives me when I'm in Dr Axam's office.

I have recommended Dr Axam to my friends.

• Pros: good service
• Cons: sunglasses, and movies