Atlanta >Shopping > Flowers By Lucas
100 Peachtree St NW, Atlanta, GA | Directions 3030333.756775 -84.388577
Neighborhoods: Downtown, Northeast, Northeast
Rudest service I have EVER ever had – If there was a possibility to give negative stars, I would. I called Flowers by Lucas today to order flowers for my family who lives in Atlanta. The lady on the phone was hands down, the rudest person I have ever spoken to in my entire life- and I am not exaggerating.
"Hello, do you deliver in Atlanta?"
"Ugh, Atlanta is a big place. Depends."
"(sigh) what do u want"
"I'd like some flowers sent to ___. I'm not familiar with your flower shop, do you have any specials?"
"No. What do you want"
"Um, what types of flower do you have?"
"We are a flower shop! We have lillys, tulips, gerber daisys, What do you want?"
"How much are tulips?"
"$40 for 10."
"How about roses?"
"Lady, I cannot help you." (She hangs up.)
I was frankly shocked that she was somehow so upset that I was trying to buy flowers from her that I called back (t took her about 10 minutes to answer the phone) & asked her why she hung up on me.
She proceeded to SCREAM at me in the phone, "LISTEN YOU ASK ME TOO MANY QUESTIONS I AM VERY BUSY. YOU DON"T EVEN KNOW WHAT YOU WANT. YOU MAKING ME VERY MAD." I asked to speak to the owner & she said she's the only one there. Then I asked if she was the owner & she said, "yeah sure".
When I told her I didn't understand why she was being so rude when I was just trying to buy flowers from her shop, she said I was wasting her time. Then, at the end I told her how terrible thi experiene was & that I will report her extreme & uncalled-for rudeness to the BBB she said, "I dont care. I shutting the business down." That last line confuses me- maybe she's going out of business & having a bad day - but I just don't understand why someone would be so horrible to a customer on the phone like that.
Moral of the story-- Do not even think about going to Flowers by Lucas.
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