Tokyo Japanese Steakhouse

11/09/09

Best hibachi in town

by CSMobileUser at Citysearch

The best restuarant in Atlanta hands down. The food is great. The service Is wonderful. The cooks know me by name everytime that I go. Just a wonderful place to dine in. You are sure to see a celebrity when you go.

07/27/08

Customer Service Stinks...Do not Care About Customer

by glovestb at Citysearch

Thier food is okay for the most part however my husband and I ordered his birthday dinner from there as a pick up. When we got home we noticed they did not give us the filet we ordered instead the gave us new york strip which was tough and hard with no flavor. I could not eat it. We called to notify them of the error...one of the ladies that worked there said to come back the next day to get a filet replacement. Well the next day we called and we was told there was a misunderstanding and we could not get a replacement we could drive out there from (Ellenwood to Stockbridge) to get a refund. Are you kidding me! First of all you should do what is necessary to satisfy the customer...since the error was your fault. Second if there was a probably you could have told us to come back the same day to correct it. Third of all I am not drive back to your restaurant for a refund you better give it to me over the phone. This is not the first time I have had bad service ....things cost to much to give them my money and they do not respect me as a customer...they can consider me done with them.

• Pros: None
• Cons: Do not care about customer...point blank...it is obvious!

03/04/08

Best Hibachi in Town

by Freely at Citysearch

I have been to this restaurant several times. It is very family oriented. The chefs are good cooks and great entertainers. I thoroughly enjoyed each visit. However, I was a little disappointed with one of the services. I purchased a gift certificate for some of my friends as a Christmas gift. When they went to use it, they told them that they could not use it because they had switched management. The certificate did not have an expiration date on it either. My friends had to pay for their food. So, if you go for lunch or dinner, you will enjoy it. Just do not purchase gift certificates.