All South Robertson

10/17/09

Terrible Service!

by Norris Lake at Citysearch

Started with Robertson in July, 2009, paid for 3 months. In August they billed me again. In August I called twice because they didn't pick up on trash day. In September, I called every Thursday of the month because they never picked up on Wednesday, the trash day.

A clerk in the office on my last call said she would give me a credit and specially tag my account for pickup. The following Wednesday, the trash was left again.

This company has become a monopoly as they've bought up the smaller companies that provided good service. Now they're big and are totally unorganized and toally inefficient.