“It is a beautiful house and the atmosphere feels good.”
“The staff and wonderful customer service are merely icing on the cake.”
“Used to be a good place”
“The staff from the receptionists, to the stylists, to the spa technicians, to the owner herself (Venessa Lanier) are knowledgeable and highly skilled.”
“love the series prices where I basically get the 6th service free!”
My experience was quite nice. Loved the ambiance, lighting, scent, etc. However, the hair service was less than extraordinary. My hairdresser/stylist was very sweet. She did an odd job on cutting my bangs. They were left thick, chunky and very uneven. I had foil highlights done also. They were done 1/2 an inch down so that I could come in sooner for a touchup i'm guessing. I really would have wanted a little more attention to my haircolor and I wanted my bangs thinned and texturized. I just feel like it wasn't worth the $160 I spent there. I will take my business elsewhere.
Horribly managed and owned!. Went in for my appointment 15 min late and was refused service. The staff was very rude and unwilling to help. The management and owner are very unprofessional! The manager that I dealt with never went to cosmetology school. How can you manage a business and not have a background in the service? Scary stuff! The owner has quite the reputation among the other merchants in the area of being rude, snobby, and unhelpful. If you have a issue here don't expect it to be resolved!
Great Place All Around.
I have been going to Salon and Spa Venessa for several years for massages and facials. I even got my husband hooked on massages there! I am now a loyal customer of the hair salon as well. My hair needed rescuing after a horrible haircut from another salon. I called Salon Venessa and they were able to work me in for a cut with Venessa that night to fix it. Venessa did a great job - she totally repaired the horrible cut, evened out and blended in the layers. I got so many compliments on my hair the next day, that I may keep my hair like this!
Great place - you can trust them with your hair!
My first visit was today, I saw Leah for color and Andrea for a bikini wax, both were awesome!! I made my next appointment before I left and the prices are really good too.
The atmosphere was great! Kathy at the front desk was super nice as well. The smell in an Aveda salon is just the best. My hair and skin smell so good from the hair products Leah used and the hand lotion I tried.
I used to live in Atlanta and this is the best salon/spa I have found since moving here 7 years ago. Would definitely recommend to anyone!!!
Great Salon- I recommend the services to everyone!. I have been to other salons throughout Atlanta, and I have paid ridiculous prices without half the results of Salon Spa Venessa. I have recently switched stylists and Leah does my hair now. I adore her. She's done everything from bangs to layers throughout my hair, and has ALWAYS done a great and professional job. It's nice when I get random compliments on my hair, and I always tell them to go see Leah at Salon Spa Venessa. I refuse to ever go anywhere else.-Elizabeth
I love this salon! Great people, great services!. I have been a client to this salon for over 6 years and would never go any place else. These folks know their color and cuts and are up on the latest and greatest looks. I have also had facials and pedicures and can tell you they are wonderful. They do not rush you in and out the door, they take their time and it is a very relaxing environment. No matter which services I have had, I always leave relaxed and refreshed!
Empathetic treatment. My situation was very delicate...I had an extreme health situation with part of my head shaved for a procedure and felt very self-conscious and embarrassed. My husband overrode me and called Vanessa herself to explain the situation. She was extremely kind and caring and took me herself...because of that treatment, I never went anywhere else and have been a faithful customer for 4 years now. Erin does my hair and I absolutely LOVE her. She always makes me feel comfortable and relaxed, and is great at what she does. As long as I can afford it, I will never go anywhere else.
I work there too. You go leah,that was a rediculous statement about reusing the bottles!it is a beautiful salon with great products that do what they claim to do!!!
What a fantastic experience. I was new to the salon and I had a haircut with melissa it was relaxinmg and enjoyable!!!and my hair was perfect,just what I wanted!
Excellent Salon and Spa!!!! Relaxing and Provides Top Notch Services!!!!.
I've been a customer of Salon/Spa Venessa for a year now. I only have wonderful things to say about it - fr. the location, ambiance, services, affordable prices, Aveda products, & salon/spa staff to the people who actually work w/ me (Janet, Amy, Shane, Erin & Christine). I get weekly massages fr. Janet, monthly facials & waxing fr. Amy, & strive to get monthly manicures & pedicures fr. Shane. I've also received hair & make-up services fr. Erin & Amy respectively. I've received a body polish fr. Amy & recently had a hair cut & a damage remedy treatment fr. Christine. I am in this spa EVERY week!
I've been treated only w/ courtesy & professionalism by each & every staff I've had the chance of meeting/working with. Services are top notch! Prices are affordable considering they use Aveda products. I love the series prices where I basically get the 6th service free! Awesome! Regarding the review about using cheaper products, I wonder why the quality/scent of the products would stay the same if this is happening. I buy Aveda products from Salon/Spa Venessa & fr. Aveda stores at the malls. The products I choose to use for my services are the ones I typically buy & there's no difference that I can tell.
I am surprised at the negative reviews recently, mostly reviews about management & the front desk, nothing about the services. Makes me wonder if these reviews are from former employees out to get Salon/Spa Venessa. In the one year that I've been a customer, some people have left to work for another salon/spa or to actually start their own business. It appears to me that these new business ventures are being mentioned under Salon/Spa Venessa's reviews. Trying to get business maybe?!
I highly recommend Salon/Spa Venessa. They have a loyal customer in me. I've gotten my co-workers gift cards for Salon/Spa Venessa. Those who've used the gift cards plan to come back. I wouldn't recommend any other salon/spa in the area. There's only one Salon and Spa Venessa!!!
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