My husband and I have lived at our new home for a year ... that is how long we have had H&H, and as of yet ... NO COMPLAINTS!!!
On our very first pickup, they came up to the house to get our trash. They haven't done that since then, but it helped us get on a routine.
Unlike the garbage service that my parents use (A+ Garbage Service), they don't leave us little nasy notes when we leave boxes by the can or our can overflows some weeks.
You see, we bought our home as a foreclosure and we are constantly re-modeling the home and conducting repairs. Such activity often leaves a big mess and a lot of trash.
Most weeks our can is half empty, but on the occasion when it does overflow, the men always take it.
The bill comes once every two months at a very reasonable price. It is well worth the service in order not to have to drive all the way to the county dump.
Best of all, you can tell that this is a family owned business. When I set up the account, I spoke directly with an owner (so I suspect) and she was extreamly nice. You know that you will be well taken care of with a woman like that keeping the books.