Mableton Marble & Granite

Doesn't Recommend

Freida S.

Joined 1 year ago

Call me b 4 you do business with this company 770.861.0807. It has been a year trying to get a monument placed at my loved one's grave. I paid a $1000 deposit to get the work started and after many revisions one of the stones was chiseled with the lettering not right justified so that the birth and death dates do not line up properly. This company made the mistake and they want me to pay another $500 to correct it. They made it clear by saying, 'It looks fine to us' that they don't intend to fix this situation. This is a lasting tribute to my loved one and it doesn't matter what they think! I am paying for it and legal action is the next step. This is a hard enough process without a company standing behind their work to make the customer a 'satisfied customer'. The people at this 'family' owned and operated business have zero integrity!!

Recommends

mary718

Joined 6 years ago

Caring Company. They took the time to show me lots of different things in my price range and though buying a tombstone is a sad event, I felt they treated me with compassion and kindness. The stone was installed and looks good-no complaints here.

Doesn't Recommend

captainkudzu

Joined 6 years ago

Not Trustworthy. My mother-in-law paid these guys in advance to clean up her father's grave. After several months they had not done the work and she asked for her money back. They repeatedly said that they were mailing her money back, but she did not receive it. Several weeks later, I finally had to threaten legal action to get her refund..