08/20/09

Best Price, Selection, and honest service

by BigBC

I have to say that if you are in the market for a Honda, not only should you take a serious look at Gwinnett Place Honda, but that you should DEMAND to work with Tim Kettler! He was hands down the best person I have ever dealt with in all my years of car buying.

I called and talked to Tim Kettler. He explained that most dealer's definition of a "drive out" price was whatever they wanted to say to get me to "drive out" to see them. I would have argued this with him had I not already experienced this firsthand twice already where I was supposedly told all costs just to have things pop up when I got there or that something was "just sold".

So I set an appointment to meet with Tim Kettler the next day since he was very pleasant plus he said he had the Accord I was looking for. When I arrived there the place was HUGE and Tim had just brought the car up front and parked it as I was pulling in. Now hows that for service!

Tim is not like your traditional car salesman. Tim Kettler was not pushy at all and he was very nice and pleasant to deal with. I was just plain shocked when we got to the pricing and it was exactly as he said it would be including all the fine print. Tim's price was actually the best out of all the dealer's when you got to the bottom line, plus he never had to lie to me or play games like all the other dealers did to me.

So not only did Gwinnett Place Honda have what I wanted, Tim Kettler got it for me at the best price AND gave me the best car buying experience EVER! I was in and out with my new Accord in just over an HOUR! He did exactly what he said he would do from the beginning and KEPT HIS WORD!

It's not always where you go, it's who you work with. Gwinnett place not only had the biggest selection I've ever seen, they also had the best person to work with.

If you want the best of both, go to gwinnett place honda and ask for Tim Kettler to help you out.

And Tim, if you're ever tired of selling cars I'll hire you in a heartbeat.

B.C.

• Pros: Tim Kettler was the absolute best person to deal with!
• Cons: little further away from me but worth the drive!

07/07/08

great service and on time!

by scorpio1103

I am very pleased to find a new Honda service center. After many disappointed visits for my car services at Curry Honda I am finally fed up and gone to Gwinnett Place Honda...They are very adequate and professional. Thank you Heather for doing such a great job with my car at your service center and you are very good at your job as well! I am very pleased with your call returned for my recall appointment and you will definitely see me there again.

• Pros: Great customer services! on time as promised!