Gwinnett Place Ford Lincoln

Recommends

Fresquez Tegtmeyer

Joined 2 years ago

It was a smooth transaction. .!!!! Dear Gwinnett Place Ford, the finances where it needed to be for me to obtain into my new Ford Escape. Also, Dell, who took the time to take my calls and answer my questions as well. The Finance Manager, Daniel Sumpter was so clear on explaining everything as he went over the contract with me. It was a smooth transaction and not at all any pressure or stress during the financial end with the deal

Recommends

Brain Wilmott

Joined 2 years ago

” Royal Treatment” from a Vehicle Dealership. First Class.!!**** Mr. Casey Coffee Gwinnett Place Ford 3230 Satellite Blvd Duluth, GA 30096 Dear Mr. Coffey, APPLAUSE! APPLAUSE! It is refreshing to have the ” Royal Treatment” from a Vehicle Dealership in Duluth GA. Your Salesman, Frank Mercardante was SUPERB! He went beyond the call of duty to assist me with the purchase of my new Ford Focus from Gwinnett Place Ford in Duluth GA His professionalism, understanding on the Ford Concentrate and most critical to me his Patients was To begin with CLASS! I have already recommended Frank and Gwinnett Place Ford in Duluth GA to my friends. Thank you again for every thing.

Recommends

Earnest Campau

Joined 2 years ago

great experiences. Have always had great experiences in the service department here, no issues. Lots of discounts and coupons are mailed to me. The shuttle vehicle is prompt and appreciated.

Recommends

thaohaimes

Joined 2 years ago

excellent!. Sean and Joey were excellent!

Recommends

Satter Hind

Joined 2 years ago

Refreshing experience. I went to Gwinnett place Ford to purchase a used car, expecting to get something that would just be alright for my $10,000 price range. When I arrived at the dealer, I was greeted courteously and I never felt pressured to speak with anyone. I was told, after meeting with John, that there were a few cars in my price range, and one in particular stood out to me. I bought a 2007 Grand Marquis and was surprised at how clean and large a car I got for the money. I met with the service manager to talk about the car's history and any potential problems, and all of my concerns were addressed by knowledgable staff- I don't have to tell you what a refreshing experience that is! All in all, this is the best car buying experience (out of the 6 or 7 I've had) that I can remember. Thanks Gwinnett Place Ford!

Recommends

D Klinedinst

Joined 2 years ago

Great experience. After a horrifically bad service experience at Mall of Georgia Ford I stopped here, and got immediate and great help from the service advisor.

Recommends

Dagle Finlayson

Joined 2 years ago

Good experience. No one likes to get their car worked on, but my two experiences with the GPF service department have been good. The first time, I brought my Escape in because there was something wonky going on with the electrical panel - it took them a while to diagnose and fix the problem, but they paid for a rental car while they worked on it and always kept me updated on their progress. The second time, the car needed an oil change and general once-over. I made my service appointment online (love it), the technician sent me a detailed email estimate of the work they recommended, he was straightforward with me about what had to be done now and what could wait a while, and they finished when they said they would. Yes, it sucks to funnel money into a rapidly depreciating asset - BUT, I appreciate the service I've received at GPF, and I don't feel like I'm getting the run-around sales job like at some other shops I've tried.

Recommends

Yvette Henning

Joined 2 years ago

Impressed me a great deal. Our salesman was nice, was not terribly pushy, and seemed interested in just helping us buy a car. They took a while to get the paperwork completed, but they let me take a Roush F150 to supper while they got it done. That smoothed me out considerably They took longer than they should have to pay off our trade and we ended up owing money on it. One call to the dealership got us a check for the full amount. That was a bit of customer service that impressed me a great deal.Although I did witness a couple of obnoxious salespeople (Nick is great, though) I found them pleasant overall and I would - and have - recommend the dealership to others.

Recommends

Luz Henrich

Joined 2 years ago

I highly recommend this dealer!. All the people I spoke with at Gwinnet Place were very friendly. Dave and his mechanic helped identify and locate some hard to find parts for my older Ford Ranger. His follow up call was greatly appreciated. I would recommend this dealer!

Recommends

Herbert Fannie

Joined 2 years ago

Definitely recommend this dealership. I had a positive experience. Geo was very professional and did an excellent job. Every one at the dealership was nice and extremely helpful. Only thing I would suggest is that they renovate the dealership. It is a very old building and shows excessive wear. However, I would still recommend this dealership to others