Cumberland Diamond Exchange

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AlanaMN

Joined 2 years ago

Momma always said "Quality over Quantity!". My fiancee took his time picking out my ring and did an amazing job thanks to the wonderful people at CDE.

Christy took care of him while he decided on which setting to place his grandmothers stone in. Not only was she super patient, kind, and fun, she made me feel very welcome when I came to get my ring sized. She not only helped me with sizing my engagement ring, purchased there, she also took the knot out of the necklace I had around my neck while we chatted, even though it was not purchased there. When I came in to pick up my ring after sizing, I was also browsing the necklaces for a new chain, Christy gladly polished my existing chain and pendant without me having to ask.

Everyone in the store is very helpful and you know you are getting quality merchandise. I love that they know what you want before you even tell them.

I am glad their is a reliable jeweler just around the corner with an amazing selection. I will recommend them to everyone and return for all my jewelry needs!

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Sam S.

Joined 1 year ago

Best in the Business.. I bought my Fiancée’s engagement ring from CDE and the experience was worth every step of the way. Like most people, I shopped at all the “big name” stores first and realized they were just bulldozing their way to my bank account and they did not care about what they were offering me. From when I walked into CDE, through the day that I finished my purchase, I had the feeling that I was spending my money in the right place and getting the most diamonds for my bucks. The ring that I bought would have cost me at least $2k more in other stores that I had shopped. This is a family owned local jeweler that does their best to give you value for your purchase. The folks in the shop are very friendly; they offer you water, coffee, etc every time you walk in. (tell me how many times Jared, Kay, etc offered you anything). Christy Echols was very helpful and patient with me. The managers were super friendly especially Prentice. I was very happy with my purchase and so was my Fiancée since I popped the question. We will definitely be coming back for our wedding jewelry and more. Try CDW and you will find them worthwhile.

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Debbie H.

Joined 1 year ago

You are not JUST a number. Martha is incredible.....

It has been a total of almost year and a half since our paths crossed. Martha spent almost 4 hours talking to us about diamonds and what we should be looking for. It was amazing. Martha encouraged us to do research before making a final choice. I originally wanted a diamond straight from the ground with no buffing or anything. Martha showed me there was a better way. She showed me a champagne diamond...who knew I liked color? Martha...she suggested something unique that no one else would ever have...Even after all of that...we still wanted to look....Martha encouraged us but, she also told us we would be back.......so.......

We had been to Jared...where I was told that my desire for a simple one stone ring was a just "promise" ring. I didnt want little baguettes and other junk around it...just the stone. Simplicity is not

We went to the diamond place tucked in the corner behind Olive Garden on Cobb Parkway...cant even remember the name, it sucked ...it was a meat market and no one even noticed when we came through the door. I hate when Im treated like a number. Dirty looking with horrible seating and lighting and the staff look harried.

We went to Shane's.... nice location...looked ok inside....the person that spoke to us seemed disinterested....yet again that 1 diamond thing was really throwing everybody off....

Back to CDE and Martha. My experience with her and the care and handling of our decision to shop there made me feel like I was THE ONLY person in the world. The attentiveness and even her ability to remember who we were when we walked through the door...priceless, we were at our jewelry home....from there it was effortless... I got my one stone AND it was champagne and as unique as I am AND the price was UNREAL.....so unreal we went back and got our wedding bands.... we were married 11/11/11 and my wedding band made of champagne stones set in a channel ( I bang my hand a lot...I am a piano teacher) has eleven stones....Martha looked hard ...really really really really hard to find small stones that would compliment us and our vision. My husband found a band in a book he liked and Martha got us several selections from that book to look at and compare.

Martha and the staff at CDE made this sooooooooooooooooo easy....seriously effortless. I highly recommend going back. I know because of my husands watch fetish I will be back soon!!!!

Oh and as of this date...Martha has called and checked in on us....just to say hello....!!! I love it!

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brad222

Joined 2 years ago

Terrific Place!. Mark and Rhonda helped me select the perfect engagement ring for my fiancee. They got to me and us and made recommendations that my lady fell in love with.

I shopped around for quite some time, before stopping by CDE, and now I wish I had started my search with them. They made the process easy and exciting.

Thanks CDE for all the help and getting my marriage off on the right foot! :-)