Fast Service for Desperate Designer.
Called CCI to repair my konica for a mission critical projectthey diagnosed the problem, ordered the parts and completed the repair on a Saturday. Their fast service gave me plenty of time to complete my project on time.
don't waste your $$$$.
I used Chapman for an onsite call and asked on the phone to ensure their repair tech would have the parts when he came on site for $115.00. The repair tech came on site - no parts - wiped off the inside of the printer and said that I needed a new drum kit that was a consumable and they didn't carry those.
Waste of time - and I called the owner Jane and she would do nothing about it. They are also running a cleaning special for $59.95 on site and she refused to lower my price to that even though that was all the technician performed. This place is obviously trying to just get the fee to show up and do nothing. I think other people shoudld know if you are having basic printing issues and it is a part you can buy online and replace then you should try that first before wasting $$$ with this company.