Pappadeaux Seafood Kitchen

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hmonem

Joined 5 years ago

Excellent Service... went above and beyond for us. My wife and I went to Pappadeaux tonight and had a great experience that we wanted to share with all.

I have a dairy allergy that keeps me from choosing larger chain restaurants because of their menu inflexibility. It's just hard to get cooperation when asking servers to make sure my dish has no cheese, butter, cream or milk. Tonight at Pappadeaux, not only did the server do her job in communicating my special order, but the manager also came over to our table to confirm the allergy and did a personal followup with the chef. Upon returning, the manager informed me that the rice in my order had butter and got me a potato substitute instead.

As an appetizer, we ordered the shrimp cocktail. We had a greek salad (no cheese). I had the tuna and my wife had the peppered shrimp and we loved both dishes. My wife and I got to enjoy our meals whole-heartedly, without worries about surprizes in my meal. And by the way, the food was excellent, even without the buttered rice.

So thank you to our server and the manager for going above and beyond the level of customer service we normally get at large establishments like Pappadeaux.

You guys are the best -- we will be sure to come back when we're in town again!

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tc2980

Joined 6 years ago

Reservations for a party of 22. The tables were reserved at 6:30 P.M. (a week in advance) but my party still had to wait an additional 20 minutes to be seated (not sure why, although it was clearly explained over the phone if we?re late I?ll lose my reservation) However the FOOD was GOOD and the 2 waiters were AWESOME. While we waited for our food the restaurant felt cold and one of the waiters noticed and brought out white chef jackets to wear :) how is cool was that? Now we?re warm and ready to EAT thanks for accommodating the Jeffries.

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bigcnell

Joined 7 years ago

Best D@MMN Seafood restaurant I have been to by far.. I went here as a lunchin with my job. We booked the back section. They came right out took our orders and the food came pretty fast. This seafood is fingerlicking good. The best part wasnt even the main dishes. They were the appetizers. That FONDUE is off the chain. D@mM that stuff was good. Anyone that hasnt been here before, yall missing out.

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bobsugars

Joined 7 years ago

if you like fried seafood. this place is for you if you like to eat fried seafood... i did't like it... will never go again.....

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jcagsu

Joined 7 years ago

Yummy. I have dreams about the crawfish etouffee. The food is really good and the staff is polite and friendly.

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berryfield

Joined 7 years ago

Friendly waitress. Wonderful crab & shrimp sauce over fish.. We called ahead at 7 PM on a Tuesday night for reservations at 8:00, and they said you have to make reservations 24 hours in advance but they would give us the "next available" table when we arrived. When we walked in the door, we heard the hostess tell someone there was a 30 minute wait, but when I gave them our name, they told us they would have a table soon. We were seated within 5 minutes! I noticed a lot of out-of-state tags in the parking lot, and it is right off I-75. I ordered the Pontercherain (choice of fish but I got the salmon) with shrimp & crab sauce, and overall it was delicious with the sauce although the salmon itself was bland. I asked about substituting asparagus for the rice (love my veges!) and the waiter said that was OK, but we found out later that there is a surcharge for substitutions. The waiter went and checked the menu for us after we got the bill and found that the asparagus is normally $5.95 but a substitution order is $3.95. I don't think she intentionally misled us. She checked on the pricing on her own after we asked about it. She really was friendly and pleasant and made the evening that more enjoyable. A stuffy waiter can ruin a restaurant for me. She also kept a close eye on my husband's water to refill it often, take away dirty plates, checked back with us after the meal arrived. We split the Greek salad for one which was plenty for two. We could have *easily* split my salmon dish. It was two 7 oz pieces of salmon! I noticed that a lot of "heavy set" folks eat there. It must be because of the generous portions, but I would rather pay less and have smaller servings. We split a key lime pie, no coffee. So 1 salad, 2 entrees, 1 dessert & water to drink came to $63 plus a $10 tip. A little expensive for us on a regular basis but OK for once in a while. It was noisy, but a big dining room. Ask to sit on the closed-in "porch" overlooking the water fall spout. Pretty view.

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rashidah

Joined 8 years ago

Oh my God!!!!!!!. This place is heaven. The food is soooooo good. I had the salmon with lobster sauce I just wanted to kiss the chef. I will visit again.

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aforest

Joined 8 years ago

User review by aforest. One of the best restaurants I have visited while in the Atlanta area

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Contributor

Joined 10 years ago

Big Easy seafood with plenty of fried and blackened dishes steams into the station, OTP.. In Short
The decor makes plenty of references to the Big Easy, capped off by a roaring, appreciative suburban crowd. The fried seafood is the safest bet, followed closely by the catch of the day and the boiled specialties. Pappadeaux's mild exotica comes in the form of gator tail and whole boiled crayfish. The massive portions, long on spice and flavor, beg for a doggy bag.

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ailurophile

Joined 10 years ago

A good time. After a long, noisy wait - it was Saturday night - we were seated in the back room. This was a relief because it was so loud in the bar area we could hardly carry on a conversation. The service was fantastic and made the entire meal. Our waiter patiently answered our questions even though it extremely busy. He even threw in a free dessert just because we were having fun with him. The tenderloin, garlic mashed potatoes and asparagus were nothing special but I had such a good time at the place I'd go back again to try something else.