Marietta >Veterinary Services > Westside Veterinary Hospital
1155 Powder Springs St, Marietta, GA | Directions 30064-395833.937014 -84.554706
Mon-Fri 8am-6pm ; Sat 8am-1pm ; Sun Closed
Dr. King is the BEST Vet I have ever known. We could Always wait in his waiting room if the dog needed immediate attention. Dr. King has helped all of our pets over the past 20+ years. You may have to wait for him to see your pet (for non emergency care), but it is well worth the wait. My last appointment took a week to schedule an appointment for their annual shots. He sent a reminder a month ago, but I was the one who 'dropped the ball'. Andrew M. could have gone to the Emergency Pet Hospital in Marietta and let them 'EAT HIS LUNCH' if it was truly an 'Emergency'. We found out the hard way about 10 years ago. We learn to schedule any surgery in advance. He is always busy because he is the Best.
We will ALWAYS go to Dr. King.
Proud parents of:
Angel (1990 - 2007)
Zeus (2003 - )
Lola (2009- )
Extremely Poor Customer Service – We were looking for a new vet in the area and at first, this place was really nice. We scheduled everything in, had both our dogs updated on their annual vaccines and had our new rescue dog neutered. About a week and half after picking up Shane (neutered dog), we noticed a spot on his underbelly and carefully shaved back the hair. Admittedly, we're no vet but we checked out some local forums and the general consensus was staph infection - get it checked out immediately. I called Westside and the receptionist was far from friendly, sounded like he was forced to be there and was in general as not helpful as he could be. I explained he had a sore that we thought needed to be looked at immediately, he tried to schedule us an appointment 6 days out. I responded informing him that I wasn't 100%, but we feel it may be a staph infection and from what research we've done on canine infections as well as what we personally know with human infections, this isn't something you want to let linger for a week. No help from the vet. At all. I asked what needed to be done to determine what infection it was and was answered with typically we can tell by observation; however, this vet told us that they not only didn't have the 30 seconds (their words) to check our dog out, but would make zero exceptions for us and we would have to wait the 6 days. Needless to say, this vet has lost any future business with us. I understand they may be busy, but the (severe) lack of customer service (on top of what I, as a customer, would consider an overall rude conversation) along with unwillingness to even attempt to offer a viable solution was enough to make sure our dogs will never return to this vet.
Love my Vet! – My 11 year old Shepard is treated like a king. He has been taken care of like family, I won't take him anywhere else. Dr. King CARES and I find that more important than a fancy office.
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