4475 Roswell Road Suite 1610, Marietta, GA | Directions 3006233.988253 -84.420936
Mon-Sat 10:00 am - 8:00 pm
Sun 12:00 pm - 6:00 pm
Just called the Bravura store in East Cobb for assistance and spoke to Claire who didn't want to assist me - without a model number I can't help you. I was about to drive back to the store and buy a dress. I asked to speak to the manager who she said was on the phone. Brittany came to the phone with an attitude and said that she was the manager. 10:13 am in the morning is too early to be rude to customers who want to spend money at this store.
POOR CUSTOMER SERVICE!!!
My bridesmaids spent a few hundred on their dresses here and they were somewhat nice the day we ordered them. When we went to pick them up one of the ladies was really really rude to us..saying she couldn't fix our problem and we had to buy another new dress then looked at her watch and said well I have another appointment. Another dress ...suppose to be ordered brand new came with loose threads on one part..oh its fine the store manager says! Worse service ive ever had..glade I didn't get my wedding dress there..mad I drove an hr to the store thinking it was worth it. All of them need to learn how to speak to people.
Formal dresses – These guys seem to have got it.
Lot's of styles and lot's of great dresses and you can buy now and pay later!
Dressed me to win! – I won my pageant thanks to Bravura!!! I won a $500 scholarship, and I coiuldn't have done it without the help of my favorite dress store. The staff is amazing, they helped me to find the most perfect dress. Shirley really knows her dresses, and the rest of the staff couldn't have been more helpful. I love the fact that they are honest. If it doesn't look good, Shirley and her girls will be the first to tell you. My alterations were perfect, and not at a high cost like some of these other stores. I've always been a pageant girl, and of all the places I've shopped at Bravura is by far the very best! They have a great selection of gowns, and it isn't just the average pageant dress! Every dress at Bravura is unique. For the rest of my pageant career, I will be loyal to Bravura, where I will continue to find the most beautiful dress at an amazing price.
Horrible at sizing appropriately, good price – This past February, my future sister-in-law, my mom, and I headed to Bravura to get fitted for my future SIL's wedding. I had no problem with my measurements, however they convinced my mom to buy a dress that was a little snug, convincing her that SPANX and a continued diet would get her in the dress before the wedding. Needless to say, that didn't happen and we had to rush out to get a second dress for her.
One of the bridesmaids is from out of town. She's also pregnant. The dress shop took her measurements and ordered her dress based on her largest measurement. This would be fine, except the largest measurement is her waist. Maternity wedding gowns have no waist. The dress came back at least two sizes too large; it looked like a HUGE sack. The dress is going to be completely taken apart in order to get it back down into a reasonable size. When the bride called the shop and complained, they informed her that this is their policy - they order dresses by the largest sizes. Clearly these people do not know how to size/order maternity dress! The alterations estimate is $200++, and the dress was only around $150 to begin with.
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