Lawrenceville Honda Yamaha
Lawrenceville, GA 30045
Phone: (770) 822-0089
- Hours:
- Mon-Fri 10am-7pm, Sat 10am-5pm
Editorial Description for Lawrenceville Honda Yamaha
Gwinnett County dealership draws buyers from all over with its selection of motorcycles, scooters and ATVs.
Insider Tips
Know Before You GoThe dealership doesn't only sell bikes, it also has a service center and sells parts.
The ExtrasThe business often sponsors charity rides and rallies, including the Mentone End of Summer Rally.
User Reviews for Lawrenceville Honda Yamaha
03/26/2008 Posted by customerservicesucks
I searched far and wide for the best price on a 2007 Honda CBR 1000. I found that Lawrenceville Honda had the best price and a good selection. I went to visit the location on a couple of occasions. Finally decide to put down a deposit. I later changed my mind and asked for my deposit back. Kenny agreed to give me my money back. Time passed and they only gave me 1/3 of my deposit back. Called back and he said the owner had changed her mind and would not give the rest of my deposit back. They offered me a credit good for one year from date of initial deposit (May 9). Called in February to make sure offer was still valid. I was told Wendy(office manager) would call me back after researching the issue. Waited three days and didn't hear form anyone. So I called back and asked for Wendy. Very rude, impolite, she stated that Kenny no longer works for them, but he stated that my credit was only good until January 30, not May 9 like previously stated. They have good prices, great selection, but they are some very lying, underhanded, and untrustworthy people. After I placed my deposit down. I started hearing alot of horrible stories about the TERRIBLE customer service. I will never do business with them again. I am starting to wonder why my original salesperson or the sales manager no longer work for them.
Pros: Selection, Price
Cons: Terrible customer service, Terrible customer service, Terrible customer service
01/11/2008 Posted by shadowrider99
I am new to the area and I needed to get my bike serviced. I called for informationa and was told I needed to make an appointment. I dropped my bike off on a Tuesday, and it was ready for pick-up the next day. They even called me at work to let me know it was ready early. The service department looked clean and organized and I got an itemized bill showing what was done to my bike. The total was almost exactly what I had been told --no surprises! While I was there I looked around the new bike showroom, they sure have a bunch of new bikes. I know I will be going back for my next service and to get any parts or accessories when I need them. Shadowrider
Pros: Honest Service, Good selections
Cons: Kinda hard to get there, but worth it
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