Decatur >La Vista Animal Hospital
“The convenient location was absolutely not worth the apathy and rudeness of the staff or the inflated costs.”
“... I was very nice and ready to like these people from day one but they always behaved as if I were the dumbest most unacceptable person.”
“The services were extremely expensive - even for the area - over $330 for a routine spay.”
zero stars. A young adult cat taken in who was obviously very sick very suddenly. Vet diagnosed a "hairball" stuck some gel on its tongue and said he'd be fine. Cat passed away a few hours later. Please find another vet!! It was obvious by the cat's behavior just visually that it was not a hairball.
We love Dr. Dulaney.
After reading negative reviews of this clinic I need to talk a bit about Dr. David Dulaney. I believe he's relatively new to the staff and he is wonderful!
Last year our dog had chronic diarrhea. She was seen by numerous other vets and treated, but the problem would always return and she was losing weight. When she started having seizures we went Dr. Dulaney who was recommended by a neighbor. Dr. Dulaney was able to diagnose the cause for all her symptoms and treat her with a diet change and an inexpensive medication. Thanks to Dr. Dulaney, we our sweet dog is alive today. I would highly recommend him to anyone who wants the best for their pet.
Really like this vet. I'm shocked by these negative comments! I've been using this vet since 2003 and have never had any problems with the vets or staff. The vets spend ALOT of time with you and your pets. They go into a lot of detail and never get mad with all of my questions!
Please Beware! I Would Not Recommend.. I am writing this in hopes that others will not go through the pain that I did. I had a wonderful cat for thirteen years. She was my only pet. She was diagnosed by L.A.H. doctors as having a urinary tract infection and had to take antibiotics. I was leaving for a business trip to be gone three days and the vet suggested I board her while I was gone so they could administer her medicine. I called each day to check on her. When I called the last day, they informed me that she had died. When I asked what happened, I was informed that the doctor on call that particular morning had done an autopsy on her without my permission, making it impossible in my mind to see her to tell her "goodbye." They did not have my permission to cut her open. She did not have a urinary tract infection. She had stomach cancer and despite xrays taken by L.A.H., she was mis-diagnosed. I have filed a complaint with the state of Georgia and I am waiting the outcome. The autopsy served no purpose at that point and could have waited until I saw her and until I was given the option for an autopsy. I would highly recommend using another vet in the area if you can.
Not a good experience. I have had pets all my life, and was excited to find a facility that offered so many in-house services and procedures that was close to home. Unfortunately, I found the customer serivce and pet care (most important!) to be very disappointing. I rescued a kitten that had been abandoned in a parking lot and went to LaVista for her first exam, vaccinations, standard tests, and to be spayed. The services were extremely expensive - even for the area - over $330 for a routine spay. The procedure didn't go well, and I had to bring in the kitten twice after surgery to correct loose staples. It seems as if my questions were not welcome, although I think asking why staples were used on a 4.5lb kitten is a very valid question. I worked for a vet clinic for 2 years in college and was surprised and disappointed with each visit. However, there is one female veterinarian I saw on one visit and she was excellent. Unfortunately, my experience with the rest of the staff was enough to make me go elsewhere. The convenient location was absolutely not worth the apathy and rudeness of the staff or the inflated costs. With all the complications, I was never even called by anyone at the facility to follow-up. There are many other vet clinics and hospitals in the area; I would not reccoment this facility.
horrible doctor never go here. He only cares about himself and I have seen him repeatly talk rudely to his staff members who are always so polite in the rooms for appointments. It has made me feel uncomfortable being in a room where a doctor screams at his staff members in that manner. The worst of this is that I know for a fact that his fake friendliness is a big act and that he will spank animals. He never has cared about the animals all he cares about is the money his business makes and that he appears to look good to his customers. He hates to look bad. I would never go to him for anything with my pets the way he treats them in secret has shown me this
Good place for dogs. Dr. Walton has cared for our 2 dogs for at least five years. The office is quiet and clean, such a surprise for a vet office. Dr. Walton is so nice and caring and I would n't go anywhere else.
Okay...doesn't seem so great with cats. I have brought 2 of my 4 cats here and they are very luke warm. It's almost as if they don't prefer to treat cats. The vet tech in particular was VERY rough with my scared, non-agressive cat. It made me angry. The vet was kind of nice...somewhat patient and explained things in detail however did refer to cats in general as "solitary animals" which tells me he either doesn't like cats or doesn't understand cats. While my cats seemed to receive decent care, the vet tech's attitude toward my cat is enough to make me go elsewhere.
Editorial Review. Get the proper veterinary care including shots and medical treatments for your pet at Lavista Animal Hospital in Decatur.
Excellent veterinary care. I've been going to Lavista Animal for a while now, having been referred by a multitude of friends and coworkers. I couldn't be happier with the level of care, concern and service I receive every time. Dr. Walton is the best in the business and always takes the time to converse, often calling after hours. I have a dog with a chronic condition that has been very stressful for my family, but everyone at Lavista has helped us cope and makes sure our dog has the best quality of life he possibly can. Even when my other dog had something as simple as a dental, the staff called to makes sure she was doing well that evening. I should receive such care from my own doctors! I think the world of everyone there and recommend Lavista Animal to everyone I know.
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