06/12/08
Great Service
by CLOUD930088 at Citysearch
My truck would not pass emission. My birthday was in March and this is now June. I searched, asked around and took other advice as to whom a woman could trust to tell the truth about the repairs and keep the price down. I picked Tune Up clinic because my ex suggested I get a tune up. I called and the questions that were asked of me seemed good questions to me, so I decided to drop off my truck the next day. I explained to Lawrence I was a single parent & my vehicle was my main source of transportation but I was unable to get my tag because of the check engine light. I told him everything that had been going on with my truck and for how long. After he scolded me for a few things I went off to work leaving my truck with him all day. He called with a price as I told him to do and he gave me a diagnosis. He explained everything he did as well as the prices. He told me what to expect in the future and gave me a time table on when some things needed to be done. He was very friendly, manorable, professional, and easy to talk to. I felt like I could really trust him and he is now my mechanic for my truck. I will refer any of my family and friends to Lawrence at Tune Up clinic. It's been a long time since I had a good experience with a mechanic.
- Pros: friendly, professional, timely, honest and trustworthy
- Cons: not enough space to park multiple customer cars.
