Dekalb County Water & Sewer

Doesn't Recommend

Bill Tyor

Joined 3 years ago

No number to call in outage. We have a water outage in our neighborhood and there is no number to call, as far as I know, to report it.

Doesn't Recommend

Terry R

Joined 4 years ago

BILLING Is Just Incompetent with NO Follow through !!. I have had no less than 5 incorrect water bills from the utility. Some were in over $700.00 in a billing cycle.

Each occurence they have read the meter and agreed it was an incorrect reading.

would you not think that the meter reader who was incompetent causing this many problems would be terminated and or reassingned.

My last months bill indicated over 9,000 gallons. Single

household. Low flow toilets. They agreed to check the readings and call me back.

The next thing I will get is a termination notice.

What else can I do raise this valid concern for over a year.