Dekalb County Water & Sewer

11/11/09

BILLING Is Just Incompetent with NO Follow through !!

by Terry R at Citysearch

I have had no less than 5 incorrect water bills from the utility. Some were in over $700.00 in a billing cycle.

Each occurence they have read the meter and agreed it was an incorrect reading.

would you not think that the meter reader who was incompetent causing this many problems would be terminated and or reassingned.

My last months bill indicated over 9,000 gallons. Single

household. Low flow toilets. They agreed to check the readings and call me back.

The next thing I will get is a termination notice.

What else can I do raise this valid concern for over a year.

• Pros: Its the only one in town
• Cons: Incorrect Billing of gallons at least 5 times.