Decatur >Veterinary Services > Ellington, Linda, Dvm - Dearborn Animal Hospital
715 E College Ave, Decatur, GA | Directions 3003033.773798 -84.284157
Just too disorganized! – I am sorry to say we will be changing vets. This place is just too disorganized. They are very nice, but it is dirty and cramped and needs some major organization. I called to check on the registration for my dog's microchip and Dearborn never sent in the registration information. I was not surprised by this...that is why I called myself to check on it and make sure my dog was registered. The check-in and check-out process is just painfully disorganized and slow. They will have to get better organized or I'm afraid they will lose all of their clients.
Awesome! – I only had a minor problem with my cat...1.5 year old ragdoll "Buddy"- last week I had my cat neutered with Catsnips (whom I LOVE)...they informed me that my Buddy had round worms- Dearborn charged $35 for the office visit and $10 for the deworming med...as I went to pay I realized that I left my debit card in some pants pockets that I did not have on (residual effects of too much st. patty's day fun)- they had no problem with me leaving to go get my card- they didnt take my cat (or daughter) as collateral :) they even allowed me to take the medicine with me! THe staff was very friendly and awesome!! Ive read some other reviews and just want to say...when people loose a pet their opinions will often be negative...1 review is negative BUT they used the clinic FOR YEARS prior....im just saying!
Very Disappointed in Dearborn – I'm grieving and mourning the loss of my wonderful dog, Ivan. So, I hope I'm not too harsh. Though, I believe in my heart that he would be here today if he got the care and attention he needed. I rushed my sick dog to Dearborn, who we've used for years. I thought he would have been moved up in the queue due to the nature of his illness, but I waited a very long time. The vet who saw us examined him didn't find that my concerns were anything to worry about. They took his blood, and it came back within an hour. He was anemic and deficient in calcium, and his red blood cell count was low. It was an indicator that he was losing blood. She ordered more tests and sent us on our way. Our dog died 30 minutes after we got home. We suspect he had blood clots which caused cardiac arrest. While I don't want to blame anyone for his death. I really believe Ivan's fate would have been different had we gone to a more professional, organized vet. We were promised a phone call the following day to get the second part of the test results. They failed to call us. Also, they misplaced records from my other dog. I'm at the angry stage of my grief, and I'm grateful he didn't suffer for long. But I am utterly disappointed in Dearborn, and their lack of attention to detail. We ended up working with the Village Vets on North McDonogh street. They treated us with so much respect and compassion.
THE BEST VETERNARIAN IN GEORGIA – Dr. Ellington was like a best friend when my 2 Boxers died last year. She was very understanding. When I had questions and left messages for her, she always called me back, even if it was late at night. Her prices are the lowest in town. She even sent me sympathy cards when they passed. I wish that she could be my regular Dr. I would recommend her to anyone that has a beloved pet!
Grossly unprofessional. And just plain GROSS! – Okay, so after waiting for a bit over an hour to be seen,(for a toe nail clipping on our cat, and to look at a little infection, or ingrown nail), my girlfriend and my self were escorted to an examination room by a tech. On the exam table are numerous dirty sutures that have been left over from a previous pet.We have to request that it be cleaned, which the tech does with a bottle of windex, then attempts to proceed without even washing her hands. At which point, my girlfriend and I look at each other, completely mortified. Then, before we can even say anything, another tech barges into the room with a dog in her arms, and says, "I need this room." Again,we're mortified. Then, our tech takes us into an adjacent room, which is not an examination room at all, but a stock room, with pallets of food in it, and requests that one of us holds our cat so she can proceed with looking at his toe and cutting his nails. Right there. In a stockroom. After looking at his toe, she then sends us back into the waiting room to wait and see a doctor. We sat back down for a second, before we decided to run for dear life, before our cat catches some disease(s). Or before we do! So we go up to the front desk, to let the receptionist know we are leaving, and are completely ignored by the sleepy-or-stoned-looking tennager at the desk. If there is a Doctor reading this, who is at all concerned, I sincerely hope that you invest some time to speak with your staff about a few basic things. Thank you for reading, I'm going to go take a bath in bleach, and incinerate my clothes now.
Great Vet Clinic – We have been very happy with Dearborn. I recently took my cat on a Saturday morning at 9am with no appointment; there were 6 people in front of me but I was still out the door by 10. I commented on the quick service to the vet and was told it depends on the type of cases they have. These vets spend time with your pet, not just rushing in and rushing out of the room. So if there is a pet who needs a lot of attention they will do that. When I have a long wait I just tell myself someone else's pet is getting really good care and I'd want the same for my babies. I really liked Dr Ellington, she was super considerate and caring. I liked it that she took an ear swab and looked at it under a microscope right there in the same room. This place is really laid back; the vet took a phone call during my visit, a clinic worker came in and out a couple of times. None of these things bothered me in the least and I enjoy the family feel of Dearborn. It's not as fancy as some of the intown vets but it's very reasonable. At least you're not paying for the decor or any BMWs in the parking lot. We took our dog to to Briarcliff for a limp, they did an exam, took one x-ray and gave us some pills and it was $500. Our visits to Dearborn usually run in the $80 range (although only two visits so far). The surgery that Briarcliff wanted $450-$600 for (removal of cyst) will be $250 at Dearborn.
The only slightly negative thing I'd say is the waiting room is small and if there are more than 6 or 7 dogs it can get crowded. There was an aggressive dog in the waiting room when I was there but the owner did take it outside whenever another dog came in. I had a cat in a carrier so it wasn't a big deal. The staff was very friendly when I was there.
dearborn animal hospital – I have been coming to Dearborn since the eighty's. The late Dr. Jackson took care of my "Nikki" from a stray at 6 weeks, through a car accident on Columbia Dr. until his death many years later. Dr. Ellington now takes care of our mix from the pound. I believe the staff problems have improved alot (per my last visit this week 5-21-10). Dr. Ellington was open and available to listen to my concerns regarding the experience at the front desk.
I have never boarded my dog because she is afraid of storms and they do not have night staff.
PS They are in great need of newspaper and old clean towels!
Avoid the boarding service – I boarded my cat here. When I got him home, I found he had an open place on his nose that obviously needed treatment. No one told me about this!
I called and was placed on hold for a very long time - I think the hope was that I would give up and hang up. But, I didn't. I was told that the sore was caused by my cat rubbing his nose against the cage. Ok, so they knew about the sore. When I asked how to treat it, I was huffily told to use Neosporin . Hmmm... I wonder if I will be going back here... Not likely!
No Thanks – This hospital may be cheap but you get what you pay for.
I agree! This rescue group should be reported. This kind of group allows for exactly what we rescue groups strive to rid our communities of. These so called "rescue people" allow for the spread of infectious diseases and detramental cat colonies in our city. DOWN WITH THE DEARBORN RESCUE!!!!
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