1160 N Pt Cir, Alpharetta, GA | Directions 3002234.075376 -84.294090
Mon - Fri, 9:30am - 9pm; Sat, 8:30am - 9pm; Sun, 11am - 6pm
Great cut, poor color, false advertising – I went to Golden Scissors based on the recommendation from a close friend who has been getting her hair done there for many years, along with her mother and sister. They must have had better experiences than I did. The customer service was mediocre at best. My stylist spent more time talking to the other stylists than to me. She did a great job on the cut, but my color was a LOT lighter than what I asked for - and she took the foils off the first time she checked them and afterwards my hair felt dry and damaged (that was the second time in a year my hair had been colored or blow-dried - there was no pre-existing damage). I don't think she checked it soon enough.
The cut was great - definitely the best part of my experience and the only reason for the second star. When I went to pay, I mentioned the special advertised on their website where a new customer gets a discount in addition to the person who referred them. On the website, it states "In order to thank our established clientele, we would like to offer them $20.00 off their next service for EACH adult friend or family member they refer to our salon ($10 for men). There is no maximum discount for this offer. Please make sure the new client communicates the use of this offer to her stylist and/or receptionist AND let that person know who referred her at the time of service. We'll also extend a 25% discount to the NEW client for their first visit. We sincerely appreciate our clients for their referrals. This offer is not available on Saturdays." I had communicated this to my stylist as well as the receptionist. The receptionist checked with someone and I was informed that I needed to show them a special referral card. I told her that I did not believe the website stated the need for a referral card and I was dismissed with, "Oh, the website hasn't been updated in a really long time." I was charged full price. (And I was there on a weekday, not a Saturday.)
I did not press the issue at the time in case I had misread the special on the website so I went home, checked it again, and found I was correct. I called the salon and was told the owners were both busy and would call me back, which they never did. To me this is false advertising - dishonest and just bad business. I will not be going back to the salon and I will not recommend it to anyone else.
Worst hair cut in my entire life – Terrible experience. My scalp is burned from the blow dryer and my hair is in far worse shape than it was when I went in. I have been growing my hair out for locks of love and went in for a trim, the lady cutting my hair took over 7 inches off with out my permission and set me back at least a year for my donation. Not to mention the fact that the cut isn't straight or flattering in any way. I have spent the rest of the day crying and will have to wear a hat until the whole mess grows out. WOULD NOT RECOMMEND this salon to ANYONE.
Joyce/ Sharron are the VERY BEST – When I decided to become one of the best bearded Santa in the Business..I knew who I had to go see before I thew away my Designer wig and beard s.I hoped into MY Sleigh and FLEW to see Joyce, and Sharron !I told them of my plans,and dreams , but I only wanted to work toward this goal if they agreed to be my Hair dressers! Joyce agreed...and the rest is History. This job requires a lot of things....but one of the the TOP TWO is how Beautiful and healthy my hair always appears ....and These two ladies make me look like It is December 24th EVERY DAY!!I I have the Build and personalty of Saint Nick...now thanks to my Elf Joyce I have the look too. People stop me and ,compliment my hair Every day, I Always laugh to myself because there is always an Audience when I am in the Salon. Some of the clients talk to me while I am getting My hair fixed , and some just stare in Amazement.I guess they never think that Santa has to go to the Hair dresser to always look nice. This Santa will only go to the very best in the Business.!!!!
Please understand if Joyce, and Sharron can do this for an Old man, with white hair , whiskers and a fat jolly belly.II can only think what they can do for you.
Call and make your appointment today...you will not be sorry. Remember It is important enough for me to fly in from the North Pole to get my hair done!!!!! .
I hope to see you at Golden Scissors Please stop by and say hello, and tell me your Christmas Wishes.....I never give out all my secrets ....but this one is to wonderful to keep to myself!!
P.S.Joyce, Sharron , and Golden Scissors has Santa s' Seal of Approval
Awesome Haircut With Christopher – I was SO impressed with the service and the wonderful haircut that I received from Christopher. He listened carefully for what I was looking for, and told me exactly how to blow dry and style my new cut. Kudos!! I used to go to another salon in Dunwoody, but I am 100% sold on Golden Scissors and Christopher.
Best color and cut EVER! – I have been to hundreds of stylists over the years, but have never been 100% happy with my cut and color till I found Andrew at Golden Scissors. I have naturally curly hair with bright orange undertones, a nightmare for the best of stylists. When I sat down with Andrew he listened to what I was looking for, natural highlights without the brassy color and an easy to style cut. The end result was PERFECT. I love the long layers and get compliments all the time on my new color! Thank you Andrew.
Great Service! – This salon is great. One stylist especially, Jackie. She is awesome! She does great color and knows what she's doing. I walked in wanting a complete change and she knew what she was doing and gave me exactly what I wanted. I used to get highlights , which she was awesome at! If you need a flat iron definitely ask her her, she gets it perfect,, even with my impossible hair. Definitely go to Jackie!
Won't Go Anywhere Else! – I have been a regular at Golden Scissors for well over ten years. I have naturally curly hair and could not find ANYONE who could cut my hair in a good style. Once I found Andrew at Golden Scissors, I have gone nowhere else. I would recommend this salon to everyone!
Great Experience with Chris!! – I am only writing because there are other reviews of this salon that are negative, and I want to say I have been to a number of salons and hair stylists trying to find the right one, and Chris is it!! He is knowledgeable, talented, has a sense of humor, and deserves kudos for his ability to match the hairstyle with the person. I can't say anything about the other stylists there because once i went to Chris i am sticking with him.
The worst Experience with a Salon. – There was three and a half hours spent on my hair. For a partial highlight which only consisted the top of my hair. They burned every strand of hair they highlighted! The color was a whitish ugly gray! It's a disaster, I had no choice but to cut my hair. I cried the whole night. They made an appointment for me to go in and get it died the next day. When I got there and sat in the chair. She said to me, "you know you're going to have to pay for us to dye it back." They must be out of their mind to think. I would give them more business after their first disaster. If anything they should pay me my money back for their disgusting work! Then as they saw I was getting up to leave. The boss came up to me and said, "it's not our problem your hair is damaged!" I specifically asked her, "will my hair get damaged if we do this?" "Her answer was no it should be good." As a stylist I took her advice to heart. They gave me no discount for screwing my hair the hell up! I payed 90 dollars to have them fry my hair and waste half of my day and money! The smartest thing I did. Walk straight to Tony & Guy which is located in the same mall North Point. They dyed my hair back just the way I like it. I only spent $60 which was worth every cent! I got great customer service and phenomenal work! Stay away from Golden Scissors if you love your hair as much as I did! They don't even have a corporate you could call in to let them know what's going on in that zoo. Basically if you're screwed you're screwed. Goodluck!
WARNING: GOLDEN SCISSORS WILL NOT FIX WHAT THEY DESTROY!
Do not Go – I brought in a wig to show the color wanted. Jennifer owned up to screwing it up, then tried to fix it but still not right. Long story I will not bother you with all the details.
I left with the wig on - imagine my supprise when they wanted $169.00 for my screwed up color. We negotiated the price down to $100.00 for a hair cut, just a trim she had cut it two weeks ago - just a cut no sylle or dry and a base color - which was the wrong color to start with. When I express my feelings and said this was no way to keep a customer I was told "I did not think you would come back anyway".
And "she spent a lot of time and did a lot of work". Yes I wasted 4 hours because she scewed up! Now I have to pay to have someone else fix it on top of the $100.00.
The sad part is I would have gone back - I feel if given time she could have fixed it properly and I liked her - she just misjudged the color, it happens. But I am a firm beliver in - all business and people screw up - the measure of a business or a person is how they take care of it . All these guys know is get the money who care if there is a problem with your hair too bad for you.
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