United Towing

Jodi D.

Joined 3 months ago

I was very happy with the service provided by United Towing. Mike, the dispatcher, was very friendly and professional and the truck showed up in the time given to me. I thought it was my battery that needed to be jumped and unfortunately it was the starter so I needed a tow. Chris, the driver, was also friendly and professional. The hook up fee was very inexpensive and the miles charged seemed reasonable. I would use this company again if I needed roadside service.

Recommends

tennisluvr

Joined 3 years ago

So friendly and prompt. I called for a very unusual service...I needed some heavy duty equipment to be moved. The driver was courteous, prompt and extremely nice. They are to follow up tomorrow to finish the job. I will check back in but i suspect it will be a very positive experience. I can only assume the last review was written by their competition or someone having a really bad day. The woman I spoke to on the phone was nothing but professional. For the driver's friendly attitude at the end of a long day they get 5 stars in my opinion.

Doesn't Recommend

Me F.

Joined 1 years ago

ABSOLUTELY THE RUDEST COMPANY. United Towing in Alpharetta is probably the most un professional rude and un-knowledgeable company I have ever dealt with!!! I was not greeted as a paying customer but basically invisible...the women up front think they know the law and own the world!!! Pray you never have to have your vehicle towed by this company!! All they want is to get as much money as they can...treat you and your car like you don't deserve to be in this world! The boss needs to reassess his staff because they are definantly running off good paying CASH paying customers!!

Recommends

reyparra

Joined 6 years ago

Best service. promtness, corteous and good price. In an emergency situation when you leave your keys inside the trunk of the rented vehicle and you need to be at the airport by 7:30am and your flight departs at 8:30am

United made it in 10 minutes and took care to open the car in time to leave before 6:40am to beat the traffic on a friday morning. we called them at 6:10am and they show up 6:20 and were done by 6:40am. I called that excellent service!