Ria's Blue Bird

02/08/09

Good food, great location, HORRID SERVICE!

by frmddrksd at Citysearch

Good food - nice selection on the menu, typically food delivery, good location, quality and taste of the food is pretty good. Great place to take guests or a date that is off the beaten path.

However, HORRID SERVICE! We frequented rias quite a bit - until this past winter. It was FREEZING outside and though I understand the wait, the gestapo staff rudely shouting at guests to wait outside was the final straw. It was simply disrespectful and insulting. For gods sake, we are customers that pay your salary and tips! This is not a one time occurrence. It has happened to use several times.

If we must wait outside then at least put out some heaters to keep folks warm it was like 15 degrees outside and the wait was 30-45 minutes. Another idea is give folks buzzers so they can sit in their car until you call them.

We like your food, it is a quaint spot and I am glad you are doing well as the long lines show but your staff really needs some training on customer service, manners along with a strong dose of attitude adjustment, I am willing to try it again but if the attitude is still there we will be taking rias off our list and heading back to highland bakery!

• Pros: Food, location, mixed crowd
• Cons: SERVICE, WAIT, SERVICE

11/28/08

FANTASTIC food, service, and location!

by grambolina at Citysearch

Even if they management, decor, or music isn't to your taste; the food is to die for. I regularly get bags of their coffee for myself and highly recommend the turkey melt. Being a privately owned restaraunt, the owners get to make the rules, but as long as you're not a snob with an attitude you'll enjoy it. That means because it is a smaller place you must wait outside. Not a big deal because the meal is worth it! The charming wait staff doesn't hurt either. After your meal, you should try a stroll around the historic Oakland cemetery just across the street.

• Pros: Decor, menu, prices, COFFEE
• Cons: small building with a strict fire code forces you to wait ouside for your table, crowded in the mornings

11/24/08

Best Breakfast Spot!

by pickyeater30 at Citysearch

Oh my Goodness me and my boyfriend love this restaurant. When we first got there it was a wait, but that was fine because it was an early saturaday morning. We first noticed that it was really small inside and thought that we had to wait a long time. They finally called us to seat us and took us outside to eat in like a covered tent. It was cold outside and we thought we would be uncomfortable. When we got in it was nice and cozy. They sat us down at tables that looked like it came from a backyard in the 1940's. Our server was very nice. We both ordered our meals and it came out promptly. The food was wonderfull. The only problem we had was that our server did not come over enough to give us a refill on our coffee. I would highly recommend this restaurant.

• Pros: Great Food
• Cons: n/a