Jim Ellis Audi Atlanta

Doesn't Recommend

Carol G.

Joined 1 year ago

Not worth dealing with this car dealership. Our experience was as poor if not worse than "stay away". Drove 4 hours roundtrip for an appointment to see a car that "Patrick" said was available only to be told when i got there "it was sold". Patrick reacted with an "oh well". After weeks of high pressure phone calls we finally found another car we wanted. (2011 certified preowned) Drove another 4 hours round trip to purchase and pick up the car only to find the car had NOT detailed as promised, (trash, leaves and pineneedles in trunk was the highlight) a manufacturers recall service had not been done on the car, Patrick promised but failed to provided promised service history on car AND within 2 days of getting the car home, the warning service light started flashing. Four months later we bought a brand new Audi Q7 from another Audi dealership and had a fabulous experience. We got the impression that Jim Ellis goes after sales volume; how they treat you is immaterial since they don't expect to see you again. We were surprised since we'd had a great experience with this dealership in '09 when we brought another audi.

There is no chance we'd come back to JIm Ellis again.

Doesn't Recommend

tmdm

Joined 2 years ago

Stay away from Jim Ellis Atlanta. The short version is that we connected with Nikki online before arriving to ask about a few A6

Recommends

User65432

Joined 2 years ago

Drove to Atlanta from Orlando. We drove to Jim Ellis in Atlanta from Orlando after working out buying our new Audi over the phone. They have a great selection of inventory and we will never buy another Audi from another store. They delivered everything as promised and we highly recommend this dealership.

Recommends

drmm

Joined 3 years ago

Excellent Dealership!!!!!. "I purchased my vehicle from your dealership about 2 years ago. Throughout that time Rick has always taken care of my service related needs and questions. Audi pretty much sells itself, but what makes your dealership special is the people you have staffed in that particular department. Rick, Chris, Mike, and the young ladies at the checkout have always been kind and courteous. To be completley honest if I were to buy a new vehcile it would most defintely be from your dealership simply because I love the level of respect and care that is extended by your team. Throughtout me dealings with Rick I honestly cannot say that there is any need or room for improvement. He has always been a pleasure to deal with and has always taken care of my car perfectly!! Thank you--Mustafa Mufti"

Recommends

Cynthia Sech

Joined 3 years ago

Jim Ellis Audi. As always, my most recent experience with Jim Ellis Audi was superb. My issue was diagnosed within 15 minutes, and I was out the door. Mike Kulig was very helpful, very knowledgeable and a pleasure to work with and help me resolve my issue. Thank you, as always, so very much! Regards - Cynthia Sech

Recommends

Rwellborn

Joined 3 years ago

Through Good Times and Bad. "I bought my first Audi in December 2003 at Jim Ellis. I am on #2. From day one the service and support have been excellent. What strikes me the most after 6 years is that I see the same familiar faces when I walk in the door, and they know my name. The fact that their staff does not turn over every 6 months says a lot about the Jim Ellis organization. Chris and Rick have treated me like family over the years -- through the good times and through the hard times. As a Realtor, my business has slowed in this economy. I don't have the budget for auto maintenance that I did last year. I found myself in a pinch last week and Rick worked with me to keep me on the road. When the hard times are behind us, you can be assured that I will trade up -- and it will be with Jim Ellis. I just wish my bank had the same ethic about how to treat their customers.--Rebecca Wellborn, Chapman Hall Realtors"

Recommends

ChiefBroom

Joined 3 years ago

Drive an Audi from Jim Ellis. "I am now on my ninth Audi. I have leased all but one of them from you and I will continue to do so for as long as Audi maintains their high standards of quality and Jim Ellis continues your high standards of service. Keep up the good work. ---J. Craig Hill"

Recommends

Petralia

Joined 4 years ago

No better place to buy an Audi. "Patrick Wolff is a dedicated, enthusiastic, sincere salesman and I always enjoy working with him. I hope he is with you for many years to come; I can't imagine buying a car from anyone else.--Kathryn Petralia"

Recommends

kenaht

Joined 4 years ago

Great Service. As always, I received phone calls throughout the day with updates on the service. Great communication! Every time people ask if I like my car (2006 A4), I say it's great, but the best part of owning it is the incredible service you guys perform.Thanks for the 2009 A4 loaner. I guess I lucked out this time, but driving the nicer version of my car has definitely got me thinking that when my current car eventually dies, I'll probably be buying another audi.

Recommends

bobbyduffield

Joined 4 years ago

Excellent Service. I was really impressed with my experience. The service was same day, a vehicle was ready for me when I got there, and the car looked great when I picked it up.--Bobby Duffield