“Talk about horrible customer service.”
“Dwight Harrison Volkswagen -- Good Service, reasonable dealer prices”
From coming into the lot to leaving it was a great experience, I felt no pressure which is the main reason I came back. I did not need to purchase a vehicle at this time but the process and the experience contributed to the decision.Thank you and I look forward to the next purchase.
Tom was very helpful with my recent 40K
service. He advised the gentleman who took my keys, to make sure they had the proper phone number for me so they could call when my car was ready. While it wes being service, they noticed a problem, he called me and told me how much it would cost. I agreed, and my they had my car ready before I knew it. Very pleasant experience & I got to see HERBIE in the showroom. Rudy was also very helpful the week prior with rescheduling me.
***The older woman at the desk in the showroom could be a little friendlier though.
Rose was very friendly and knowledgable. As usual, the visit was very pleasant. Thank you
Everyone at the dealership was very polite and knowledgeable. Very low-pressure from the start and was willing to answer any question I had. I have already recommended the Stone Mountain VW to family and friends who might be in the market in the near future.
Very low pressure friendly sales staff. Blake made us feel very comfortable and explained completely all our options for purchasing or leasing a new VW. The sales pitch was very low key, probably because the VW Passat almost sells itself. Every step from purchase to financing to delivery was handled very professionally and friendly. We will be recommending Stone Mountain Volkswagon and Blake to our friends and neighbors.
Rose took care of me on very short and difficult circumstances (death in family) and got me in and out and ready to go to Tennessee for the services the next day. Could not have asked for better!
The experience was very pleasant. Service was quick. Everyone was down to earth. Life goes on.
Very friendly, efficient, and knowledgable. Very easy transaction initiated over phone from Internet listing
Took my car in for the 90 day courtesy check and it came out looking like a new car - clean and shiny. Jean always makes sure the details are done and keeps his customers satisfied.
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