Roxx Tavern And Grill
Atlanta, GA 30324-4945
Phone: (404) 892-4541
User Reviews for Roxx Tavern And Grill
06/27/2008 Posted by JayAllison
I have always enjoyed Roxx on Friday nights but I have found over the last few months that the wait staff doesn't appear to have any guidelines for serving guests. Certain servers do not keep drinks refilled and once a server even threw a straw at us. The last time we had a problem with one of our drinks (in reference to pouring) and it was obviously a big deal with the wait staff. Two of the servers stood in their usual place against the wall behind the host console and talked about us. They didn't even try to hide it, it was so easy to read their lips. We immediately left and had dinner somewhere else. Instead of going around to tables talking to guests, the managers need to be paying better attention to how the wait staff is treating customers and develope guidelines and make them stick to it.
Pros: Food is good
Cons: servers need training in customer service
06/08/2008 Posted by passiton
Ok, have tried the place twice and both times had a TERRIBLE time. Had the misfortune of having the same server twice, a really nasty girl named Barbara who had really big flabby arms , and was wearing a psuedo mid drift top that should be reserved for younger girls about half her size. Her tennis shoes were FILTHY and very worn and cheap looking. But her attidude didnt match her look. You would have thought that she was the queen of England!! VERY VERY NASTY. Food was ok at best, and a manager who looked like he popped out of a 70's disco wouldnt shut up long enough for me to enjoy my meal. Will never go back and will tell everyone who will listen about that nasty nasty server.
Pros: nice patio
Cons: gross server
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