Recommends

Nez1911

Joined 5 years ago

Best service in town. The best service in the hotel business. Very attentive to everything. The furniture and beds are awesome. Romantic , classy getaway

Doesn't Recommend

jmagoo999

Joined 5 years ago

Bad Hamburgers. I dropped in before an important meeting and ordered the cheeseburger. $17.00 is a little pricey, but the server said it was good. He was wrong. For that price, I want a very good burger. I won't be back. He also said the vodka was a "large pour" For $12.00. He was wrong again. It was a 2.5 oz pour, about the smallest you can get.

Jack

Doesn't Recommend

jillly33

Joined 6 years ago

Just terrible. A visiting friend from out of town staying at the Ritz Carlton treated us to dinner at this restaurant, a first time experience for all three in our party. Considering the reputation of the hotel, our expectations were that the restaurant would be of similar quality. The motif is lovely; the service was prompt and polite; the wine list was extensive; the food was dreadful. We had mussels in a salty bacon broth that were tiny and overcooked. Unfortunately, this was the only item we complained to the staff about. My stuffed raviolis were just boring; I make a better red sauce at home and I'm a terrible cook. The lobster was also overcooked and somehow watery. The other entree ordered was the lamb, which was mediocre. A very disappointing dining experience, considering the bill total. There are 100s of far better restaurants in Atlanta at similar or lower price. We won't be back. The Ritz should really be ashamed of itself.

Doesn't Recommend

toms73

Joined 6 years ago

Less than expected. Bloody Mary served after she crab soup. She crab soup had good lumps of crab but also some lumps of flour (dumplings?) Bread with pannini was stale. Rolls were tough and stale. Service was uneven. $10 for a bloody mary! Having eaten lunch at Bones, Capital Grill, and McCormicks, I won't be back.

Recommends

trailmonkey

Joined 8 years ago

Good service, average food. We dropped in because I had read reviews and thought the concept sounded great. It is really a small neighborhood type restaurant and the decor is quite intimate and fun. I just don't think the food was that great and was overpriced for what you got. Maybe we ordered the wrong things, but we decided that it wouldn't be a place we would try again. They did serve a mean margarita!

Recommends

eddie_feek_tata_leek

Joined 6 years ago

Best Downtown Hotel. Great location, great service, all around great package! Keep in mind that you are right downtown and there is plenty of "hustle and bustle" but it is the best place available in that area!! If you want peace and quiet, try Lake Oconee. Fantastic dining experience at the grill!! If you do not get what you want from this hotel, it is only because you did not let anybody know that you wanted it!!!! Every request was granted in a VERY timely fashion. Go and feel confident you will enjoy!

Doesn't Recommend

violetinfinite

Joined 7 years ago

Surly service and wrinkled linen. We certainly didn't expect the RitzCarlton to have wrinkled linen table cloths. Some were poorly pressed and others not pressed at all. Our waiter was so surly as to assure us we were a great intrusion on his time. He was rude to guests when they asked questions about the menu, dropped rather than placed silverware on the table and had to be asked by each person separately for ground pepper. While my filet mignon was excellent, my friend's chicken was tough and another friend's vermicelli was inedible. Overall, a disappointment for what should have been a lovely evening.

Recommends

katieanddustin

Joined 7 years ago

Excellent Food and service. Our first experience at the Atlanta Grill was an excellent one. We went to celebrate a birthday and the staff made sure it was extra special. The menu choices were phenomenal; though gourmet in character, the food was not overly fussy, and the portions were generous. The sommelier was readily available to offer a wine suggestion to pair with each of our meals. Overall, The Atlanta Grill is a spectacular place to go for good food and a quiet, upscale atmosphere.

Recommends

Contributor

Joined 10 years ago

Downtown Ritz-Carlton's classy dining room serves up New Southern fare.. The Scene
Art deco meets the French Quarter in the Atlanta Grill, housed in the downtown Ritz-Carlton. Vintage black-and-white photographs of the city commingle with tony booths and richly colored wall murals. The wrought-iron veranda, bedecked with flickering lanterns, is perfect for watching the crowds below on Peachtree Street.

The Food
On this menu of New Southern offerings, gems include a flavorful gumbo; a lively salad of blue cheese, spiced pecans and grapes; and a delicate striped bass paired with elegant fingerling potatoes. Stick with simpler entrees, like the free-range veal chop or filet mignon with bearnaise sauce. Waits between courses may be long, though a warm fruit crisp with sour cream ice cream brings the meal to a satisfying and delectable close.

Doesn't Recommend

sfnativegal

Joined 9 years ago

This is a Ritz?. Three night stay was a nightmare. First of all, the hotel and rooms were just slightly better than average--nothing to crow about. The service was average at best....other than addressing you by name every time you call the front desk or room service, they aren't doing anything extra that would justify their 5-star rating. I had to struggle to get my suitcase into the front door and down the stairs (stairs!) to the lobby. No one ever offered help nor offered to take my bag to the room. We were bothered by noise the entire time we were there. You can hear every door slamming out in the hallway, and we had a group of women in the room next door that kept us up at all hours--the walls were so thin we could hear EVERY word they were saying! A total disappointment.