Your Dekalb Farmers' Market

04/23/12

Fresh produce

by laupes

Fresh produce

11/20/11

Horrible Customer Service

by riorenee79

I am furious. I just left the Dekalb farmers market and am now home at 9:39pm. At 8:59pm tonight there was an announcement that the store was closing, at 9pm a police officer was walking around the store with a flash light trying to direct people out of the store. I was confused considering it was just 9pm, I asked one of the workers where the sugar was and she showed me and the cop literally stood at the aisle I was on. At this point you can imagine how upset anyone would be if a cop is following them around a store as if they were a thief! I was walking towards the exit and he was walking next to me, I see a man and asked if he was the manager and he says yes. I then ask if this was normal procedure, of being ushered out of the store by a cop. He says "the store closes at 9pm". Obviously this makes me even more mad, I proceed to the cash register. Start paying for my purchases, I ask him his name he says Mike and the cop does not respond. I pulled out my camera phone to record the situation and Mike gets in my face at the register and says "you can cut that off, no cameras allowed", and I apologize and say I did not know. He continues to stand over me and says if you want to cause problems, you can leave and we can cancel your order (as if there are no other places to grocery shop in Atlanta). I said "when you asked the first time it was off". When I walked through the parking lot I mentioned the situation to another cop, and by the time I got to my car it was 9:06pm.

I have never been so humiliated in my life, to be treated like a criminal because I was already in the store and grabbing my last items and it was 9:01. What happened to customer service? As someone who has worked in the customer service industry for over 10 years you are taught to treat your customers with respect and this did not happen here. It was 9:06 when I had already been to the register and headed to my car, the manager and the cop were both inappropriate and need a lesson in how to treat people.

11/04/11

GreatDeals on organics and special items

by napoleonpug

HUGE variety of ingredients I either can't find quickly elsewhere or they're overpriced.

You grab a cart outside. Variety includes an aisle all about grains and pastas. You can get thing called for in special diet recipes like sucanat, rapidura, and other unusual things along with containers of all of the various flours, whole grains, varieites of lentils of all colors, various couscous types, and many more things. I even found my soba noodles there.

Their condoment aisle is a wonderland. They have a great fruit juice section including boxes pomegranate juice that tastes great and is much less expensive than a regular grocery store. They have my favorite organic Muir Glen marinara sauce. They have several major brands of great teas including a huge selection of Yogi and Natural Pharmaceuticals. I can get a large deli tub of loose black tea for $1 with similar deals on other looseleaf teas. They have a speciality asian tea counter. The wine selection is great. The spice section is extremely inexpensive. I can get a deli tub of curry powder for $1, a half-tub of garlic powder for about $.50.

There is a whole section of meats and one for seafood. If you want a good variety, it's best to go on the weekend. There is a lot of organic grass-fed meats. They make all of their sausages in lamb casings, so you can even buy chorizo and it's pork free. They have great oxtails,and the prosciutto they sell has the best flavor without being overly salty. Their cheese section is great and includes many specialty cheeses I can't find elsewhere.

In the refrigerated section they have all of the dairy and things as well as fresh pastas, desserts, a huge selection of fresh olives, homemade organic pizzas, packages of lox and smoked salmon, and a lot more. Near the meat there is a section full of a variety of salsa's and salads. There is also a freezer area along the back wall behind the produce with a lot of international stuff. There are huge bags of various grains along the back by the spices.

I love being able to buy a large bunch of a fresh herbs for $1 versus spending $2 at a regular grocery store, and the $2 bunches are smaller. Oh, reminds me they sell whole tamarind seed, whole LARGE aloe leaves, and many vegetables you won't find anywhere else without having the demand for them. Some things you don't find after summer is over.

The bread section is fantastic.

I could go on more, but I hope it's clear that you should take an hour or two to check it out.

The downside - a ton of employees who don't look like they're American because they act different and many don't speak English. Also, you have to bring cash. If you're aware and plan ahead you're fine, but there is an ATM there just in case. I get cash ahead of time from my credit union to be prepared and save the ATM fees.

07/13/11

From bad to worse

by Lesjets

What people love so much about Your Dekalb Farmer's Market, why so many great reviews?

What is wrong with you people? Is any body visit Kroger, Publix, Wall-Mart lately??

Yes, some item is hard if not impossible to find anywhere else, but this place is going from bad to worse.

Sad to write this review because i've been coming here for years, since 1985 when DFM was at the old location.

Is more expensive than any other store, but I travel over 60 miles one way for the variety and items I cannot find anywhere.

For last two or three years I changed my opinion, and visiting the Farmers Market only if I am on the way to do business in the neighborhood.

The place is crowded with lots of employee mostly Indian witch do not speak or very little English and you wasting time to find anybody who can help, and communicate with.

The shopping cart you have to bring from parking lot.

Many products I usually purchased are no longer available or are simply bad quality, not mention the hi price.

Fief examples: The STASSEN Pure Ceylon TEA – Earl Grey 100 envelopes from Sri Lanka, more than 2/3-rd of the 100 bags was empty, or was very little in it. And that was OK, some time that happen, but buying foreign product you are thinking that the seller if not producer will stand behind the products. The Stassen International Ltd. don’t even respond to e-mail…

The other time along with other items, I purchased BAHLSEN Deloba pastry biscuits. The whole carton of it, to have a 10% discount. When at party I open the box all cookies was crash, the same with all the others boxes. Other wise the product was good… for birds to feed only.

And yesterday when I purchased five bottles of Organic Carrot Juices at discount price and at home I opened to drink, all was fermented even the ‘date of packing’ was a day before I purchase, (I bring all products home in cooler with ice.)

The customer service denies to exchange the product or refund money.

They find always a reason or excuse and after all, at the recipe is clearly stated ‘ALL SALES FINAL”.

Try this at Kroger, Wall-Mart or Publix. If the register rings a different price, you get that product free and a $5.00 gift card. Rarely you even need a receipt to exchange a bad product not mention a coupons or different form of bringing a client.

Dekalb Farmers Market is the only place that I know, where customer is always wrong.

Today my shopping experience was the last!

Thank you for shopping Your DeKalb County Farmer's Market

05/15/11

Roach in bread bag

by maryg2g

I love so many things about the DFM--freshness, quality ingredients, variety, & value. But today the unthinkable happened: A LARGE LIVE COCKROACH was inside the bag of bread I purchased from the DFM. If this weren't gross enough, we didn't spot it til we'd eaten 3 slices.

Sorry, DFM--I'm reporting this to the Dekalb Heath Dept. I'm over 50 & have never found a roach in food purchased at a grocery store.