(404) 261-7234
3440 Peachtree Rd NE
Atlanta,
GA
30326
33.8504
-84.3622
Neighborhoods: Northside, North Buckhead, Northside
What People Are Saying About Saks Fifth Avenue
The Editor
Contributor
Citysearch
The Scene – In this case, high-end price tags don't equal stuffy service. The staff is helpful, but hands-off; knowledgeable, but not overly aggressive. You can choose from about 100 dresses in stock--or attend one of Saks' bridal trunk shows and they will special order any dress you see there. – – The Goods – Saks tends toward styles that are elegant, expensive and lean towards conservative brides. You won't find anything too out-of-the-ordinary at Saks--just timeless gowns that exude class and style. Most dresses are made of silk organza or silk satin and the…
11/04/09
Terrible customer service over the phone
by SushiRoxMySox
I was looking for a specific item that I saw online which provided a number to call an idividual store to check availability.
The lady that I got was impatient, testy, and kept interrupting my answers to her questions. I wouldn't want to shop there in person if she handled me so rudely over the phone.
I also called Nordstrom - they didn't have the item either but at least they were helpful and polite.
- Pros: N/A
- Cons: Rude & impatient
07/07/08
Saks Bridal Department
by ajh543
A bridesmaid of mine wanted me to go to the Saks Bridal department, but I didn't want to go because I thought all the dresses would be 12,000 and the staff would be snooty. However, after looking all over Atlanta I decided to make an appointment. I WAS SO GLAD I DID! The customer service was great! Even though i was only getting married in 5.5 months the staff there was very reassuring that I would find the perfect dress in time and i did. I would recommend the Saks bridal department to anyone.
But be advised....the dresses are going to be in the 3,000-6,000 range. They are not inexpensive. Also there isn't a HUGE selection, but I actually found this to be a plus. I didn't have to sift through thousands of dresses. I could just tell them what I wanted and they brought them to me. It was A LOT less stressful than other bridal stores I had been to. 5 stars!
And and another thing to think about..... I opened a Saks account and got 10% off my dress!
- Pros: Atmosphere, Service, Beautiful dresses, GREAT STAFF
- Cons: Selection, prices
05/02/08
Very nice. Exactly what I would expect from Saks.
by rtleeb
This was the first bridal shop that I went to and the experience was very nice. Customer service was good and the consultant I worked with was knowledgeable and helpful. Unfortunately the selection of the type of dress I was looking for was limited (very simple, elegant, no frills/poofs/etc) and there was some pressure to buy. Expect to pay upwards of $3000 for a dress.
- Pros: good service, nice atmosphere, great if you're looking for a ball-gown style dress
- Cons: pricey, some pressure to buy
The Details on Saks Fifth Avenue
Find it Cheaper:
The Saks outlet, called Off Fifth, at the GA400 outlets.
While You're at the Mall...:
Take in a movie at AMC Phipps Plaza 14.
Look Good:
Feel like a princess and book a personal shopper for the afternoon at no additional charge. Sip tea while she helps build your trousseau.
The Extras:
Saks has an exclusive selection of wedding day accessories: tiaras, barrettes, purses, shoes and gloves.
Know Before You Go:
Try to make your first appointment six to eight months prior to the wedding.
Look Good:
Feel like a princess and book a personal shopper for the afternoon at no additional charge. Sip tea while she helps build your trousseau.
The Extras:
Saks has an exclusive selection of wedding day accessories: tiaras, barrettes, purses, shoes and gloves.
Know Before You Go:
Try to make your first appointment six to eight months prior to the wedding.
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