Recommends

ben332

Joined 3 years ago

Great Hotel BUT.... It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!

Recommends

James558

Joined 2 years ago

Great Hotel BUT...... It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!

Doesn't Recommend

jeremy54

Joined 3 years ago

The food made me sick. I attended a wedding here a few months back and had the worst case of food poisoning I've ever had! The food was catered by the hotel and at least 5 other guests (including the groom) became very sick the following day. I don't know about the other guests, but I never received even as much as an apology from the management. They just said that they notified the health department and that was all they were supposed to do.‎

Recommends

Rested

Joined 4 years ago

Really enjoyable stay. From the valet service to checking out of Chateau Elan we can only give our compliments to the staff for a great vacation.

Recommends

ingridn12

Joined 4 years ago

Highly enjoyable!. My family and I drove here from Atlanta after my son heard about it when the reporter fell while stomping grapes. Although our initial reason for going was quite silly, we ended up having a ball here. It was quite elegant and the spa was just fantastic!!! Be sure to take the wine tour!!!

Recommends

gregtreadway

Joined 4 years ago

Lots of Character, Great Around Christmas Time. The Chateau is marvelous. The tours and activities are top notch. I have also been to the spa a couple of times which was absolute luxury. The spa is much better here than in a hotel. This spa is a stand alone facility even though they do have their own rooms. The spa is grand with very professional people. Around Christmas time is the best time that I enjoy the Chateau and the adjacent hotel. There are loads of activities like ice sculpting, riding horses, balloon rides, petting farm, and even christmas carolers dressed in Dickens style attire. They have a lighting of the building and even Santa comes. My children like to see Santa arriving in actual horse drawn sleigh. This is the season I recommend. If you're going to stay at the hotel during this time be sure to make reservations as I know they fill up fast. Be sure to take advantage of the breakfast the morning after Santa comes.

Doesn't Recommend

atltraveler2

Joined 5 years ago

Lack of Customer Service Costly. Beware when making reservations at this place. If they've made a mistake on your reservation (such as putting in the wrong date), if you don't catch it on their email you'll have to pay for their mistake (even when they admit they entered the wrong date). In my case, this meant getting billed for a full day of "relaxation and fun" when neither I nor my guests were there. Not the customer service I expected from a "4 diamond" resort.

Recommends

truro1234

Joined 6 years ago

Best Spa in Georgia. Excellent service and ambiance. Chateau Elan Inn and Winery definitely surpasses any other spa that I have ever visited. The theme rooms were very unique and romantic. I would highly recommend the spa for a spectatcular Valentines Day weekend or a great girls get away.

Recommends

jrichardson65

Joined 6 years ago

Tranquility at it's best. My initial visit was a 3 day company sponsored event that included golfing, horseback riding and the day spa. They pampered me to the fullest. The food and presentation is in a class all by itself. A person can live on the desserts alone. The rooms have different themes which was great. I enjoyed the wine tasting and tour of the facility. It is a really great weekend get away. The staff go out of their way to make you feel right at home. They were at our beck and call.

Recommends

mr_golf_guy

Joined 6 years ago

You people are crazy :). I'd consider myself a fairly regular guest at the Chateau. Of course I'm not a fan of chain hotels either so suppose I'm a bit bias. My suggestion is shop smart---hit the website and sign up for their specials. I'm staying for tomorrow nite (friday!) for 99 bucks. Yeah I'll spend more on dinner and golf Saturday (oohhh yeah!) for the lady and me, but compared to a fri nite in ATL I'm saving a stack. Then again im also not a fan of atlanta crowds....so maybe stick with atlanta chains if that noise is what you're after. Cheers!